Yes, it really is a legitimate domain, unlike many of those which you'll find described herein!
Also be advised that we tag any server attempting to bounce such mail as an open relay in our own system, and will refuse to accept further mail from it. So don't bother trying to send any questions about this.
2024 September: And another scam home warranty letter arrives. Different (apparent) company, nearly-identical text to August letter below. Changes are phone number (this time 805-618-2617), date (now 10/3/2024), and person allegedly signing (Eric Henderson today). Oh, the hours of operation are changed to "CST" instead of "PST", with a 2-hour offset. All other text is identical.
Can't these people even be creative? At least the text changed after the scam company discovered that the mortgage company had shut down a dozen years ago, but the rest has been pretty much a copy/paste since then.
2024 August: Yet another scam attempt arrives. This time, I was able to track down the probable source.
nationalhomeservicesusa.com matches to within a digit of the phone number on the scam letter. Their claim looks like (but does not quite say) they're trying to continue a warranty that the homeowner already has, but they're unrelated to anyone that was previously involved with the property.
From information in the letter, you cannot find/access their site, but, once you get there, it is the first time you get an email address. Given what is in the letter itself, they are simply using state records to get their "insider information" on our account.
If only their "promise" of this being a "final notice" were true.
2024 June: This has been coming up every few months from slightly different companies, and finally got irritating enough to post.
A company claiming to be "Home Warranty Department" of "PHH MTG SVCS" (similar in name to a mortgage company we did business with before they closed a decade+ ago) wants us to CALL IMMEDIATELY, FINAL NOTICE to re-start our (possibly expired) home warranty... That never existed.
A call to the provided number, asking about the legitimacy of the request, reached someone who refused to give information on the company if we wouldn't provide the customer ID on the letter, because "We work for over a hundred different companies." You cannot provide information on your own company without knowing who it is that is asking? You cannot provide information on the company claiming to be "our lender", when that lender has been out-of-business for over a decade?
Honestly, the only reason we don't shred this trash immediately is that they have tracked down the dead owner's name and address, trying to harrass her after her death. Their "FINAL NOTICE" will repeat in just a few months. If ONLY they'd follow their own letter, and stop harrassing us!
2018 December: A postal mailing declaring "Welcome to GULF COAST SCRIPTS, LLC!". The "welcome" message from
this company, showing an address of 761 Shamrock Blvd in Venice, Florida, is allegedly responding to a recent inquiry
"about using our service for Skin Care Management Products through our pharmacy".
No such inquiry was made, of course, but the thrust of the "notice" is a request for a dated signature, which authorizes
this company "and its affiliates" to contact the signer using methods that are violations of FTC regulations, including
robo-calling.
This is clearly targeted at senior citizens, trying to get them to sign up for services by claiming "our records indicate"
the target initiated the contact. If pressed for the legitimacy of that claim, they can say, "Oh, our records may have
been inaccurate".
One has to wonder if their records used for billing insurance and medicare are just as accurate as their records of inquiry.
But, it gets better! The format of the message was familiar...
2018 September: A postal mailing was received from Beta Discount Pharmacy & Health Services, allegedly at
776 Sandtown Rd in Marietta, Georgia (but having return envelope addressed to 3640 Enterprise Way in Miramar, Florida),
claiming the contact was for "pain medications", rather than "skin care".
The format Gulf Coast Scripts letter is identical, with only company name, logo, and phone number changed.
And yes, the paragraph of things they want the victim to sign off on as far as authorizing violations of FTC regulations
is identical.
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